Incidents and Claims

Our team is here to support you through the process so you can keep on practising with confidence.

Report a matter

Please contact us about any matter that could result in a complaint, claim, investigation (e.g. Coroner, Medicare), employment dispute or disciplinary matter as soon as

possible by calling 1800 011 255 or completing our Notification of Incident Form.

Contacting us early enables us to provide you with the most appropriate support and assistance.

We’re here to support you

We understand that a complaint or claim is more than a medico-legal matter; it's about your professional reputation. We also know medico-legal matters can be stressful, so rest assured that:

• Our Cases & Advisory team are medico-legal experts who have your best interests at heart - we understand your professional environment and the medico-legal challenges you face.
• You will receive personal assistance and guidance throughout a medico-legal matter to ensure you are informed and supported.
• You will receive quality medico-legal advice and support from our in-house team and where needed, from top-tier legal firms to ensure the best possible outcome for your specific case.
  
  

More information

Medico-legal matters can be daunting, which is why we aim to empower Members with information and a clear view of what to expect. Please call and speak with us on 1800 011 255 or log on to our Member Online Services for more information about:

• when to report a matter
• how to report a matter
• our claims management process
• how to handle medico-legal matters
• managing the stress of claims and complaints.
  
  

If you are not yet a Member, you are welcome to review our comprehensive Resources or apply today. MDA National Members have full access to our complete suite of Member support services and resources.